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Covid 19 Update: Dr. Spotless Cleaning Service is open for business. Our staff are following all CDC guidelines wearing gloves, masks and shoe covers in the home and business. We provide Steam cleaning and disinfectants that can kill up to 99.9% of germs, bacteria and viruses that is provided with every Standard and Deep cleaning service.
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Why should I choose Dr. Spotless Cleaning over your competitors?You should choose Dr. Spotless cleaning services for many reasons. One of which is that we are a locally owned and operated home and commercial cleaning business, which means we will always be willing to meet with you face to face and give you the best experience possible. We pride our self on being reliable and trustworthy and make sure we exceed your expectations with our cleaning service.
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How do your staff protect against the spread of COVID- 19?Our employees are following CDC guidelines, wearing gloves, mask and show covers in your home and business.
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How often will you clean my home?Customized house cleaning services are available weekly, every other week, 3 week rotations or monthly service. Each home is custom bid to meet the customer’s needs with a guarantee on the quality of work performed.
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I noticed that your office is in Southfield and I live in Troy, will you still come clean my home?"Yes! We service all of Metro Detroit. Here are some of the cities we are most active in. Detroit Livonia Redford Southfield Farmington Bloomfield Hills Dearborn Troy Rochester AND MORE!!!!
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Do I have to be home when you are cleaning?No, as long as you have a way to let us in when you are not home there is no reason for you to have to be there. However, if it makes you feel more comfortable we welcome you to stay and watch what we do. All of our house cleaning employees are trustworthy and friendly, they do have a schedule though so make sure to give them enough space to get their work done.
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Do I have to do anything to prepare for my cleaning service?Yes! We do not pick up your stuff and then clean. Here are some simple steps to follow prior to us arriving. Make your home accessible. A key that is accessible to the cleaning person(s) is usually the best method. Turn off alarm system. If you choose to leave the alarm on and have the service disarm, we will not be held responsible for false alarms or misuse of the alarm system. PLEASE! have personal items picked up your home ready to be cleaned to avoid additional charges. Have your valuables put away to avoid accidents. Limited liability protection for valuable antiques or non-replaceable items. Customer has 30 days to request or report damaged or broken items for replacement or repair. After 30 days customer assumes liability.
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Is your company insured?We are insured to protect against any loss or breakage that may occur while we clean your home.
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I have a dog that cannot get out of the house, can I still schedule a cleaning?"Yes however, please make sure all pets are locked and secured so we are safe while cleaning your home.
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Do you only do house cleaning?Dr. Spotless is a residential and commercial cleaning business
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Do you do laundry?At this time we do not offer a laundry service however, upon request we will provide clean linen ONLY using the clients washer and dryer.
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Do you do dishes or empty the dishwasher?Yes , dish washing is a part of our Deep Cleaning services.
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Is it okay if my pet hangs out in the same room as you cleaning?No, please make sure all pets are locked and secure while our staff is cleaning.
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Do you clean windows?We offer washing of windows in the interior of your home or business only.
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What appliances do you clean?At an additional charge of $25.00 we offer the cleaning of the following appliances: refrigerators, freezers, and ovens. There is NO additional charge for microwaves.
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How do I pay for my cleaning services?You can either pay with a check, Mastercard/Visa, or online. A check is used by leaving it with us at the office, or leaving it on your kitchen table for our cleaning crew to pick up. We also take Master card and Visa, Paypal and cashapp. We also have an option to make your payment online.
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Do you clean waste from flooded basements?Dr. Spotless LLC does not remove any hazardous or waste material from homes including but not limited to blood, fecal matter, or any hazardous waste.
FREQUENTLY ASKED QUESTIONS
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